Job Description
Job Summary Purpose of the Role
• Manages the people and physical resources of the bank — recruitment, staff records, welfare, discipline, and the day-to-day administration of the premises, supplies and service vendors.
Job Responsibilities
• Open the admin day by confirming the branch is ready: power, generator/diesel, cleaning done, security posted.
• Manage recruitment: advertise roles, screen CVs, schedule interviews and complete onboarding/documentation of new hires guarantors, references, BVN, credentials.
• Maintain accurate personnel files, contracts, confirmation and leave records.
• Prepare monthly payroll input attendance, deductions, new hires/exits for Finance.
• Coordinate staff training plans, including mandatory AML/CFT and CBN-required trainings.
• Administer office supplies, stationery and procurement within budget; manage vendors diesel, internet, maintenance.
• Track attendance/punctuality and escalate disciplinary issues per the staff handbook.
• Organise staff meetings, welfare programmes and performance appraisal cycles.
• Maintain insurance, licences and utility payments for the premises.
Educational Qualification
• B.Sc. / HND qualification in Human Resource Management, Business Administration, Industrial Relations, Public Administration or related field.
Professional Certification:
• CIPM Chartered Institute of Personnel Management student or associate membership an advantage.
Experience Required:
• Minimum of 3-5 years in HR and/or office administration, Strong knowledge of Nigerian labor laws and HR best practices, Experience in microfinance or retail banking environment or structured SME.
Technical / Job Skills:
Jobs
• Recruitment and onboarding; payroll data preparation; HR records and leave administration; performance appraisal coordination; procurement and vendor management; facility/fleet management; proficiency in MS Word, Excel and HRIS tools.
Soft Skills & Attributes:
• Organisation and multitasking; confidentiality; interpersonal warmth and Problem-solving and conflict resolution skills. ; firmness on policy; service orientation.
• Ability to handle confidential information with integrity.
• The ability to speak Igbo language is a compulsory requirement.
