HR Officer

Key Responsibilities

• Recruit, interview, and onboard new employees.
• Develop and implement HR policies and procedures.
• Manage employee records and documentation.
• Coordinate staff training and capacity development.
• Conduct performance appraisals and staff evaluations.
• Handle disciplinary matters and employee grievances.
• Develop compensation and benefits structures.
• Monitor staff attendance, leave, and welfare.
• Ensure compliance with labour laws and regulatory requirements.
• Promote a healthy organizational culture and employee engagement.
Key Performance Indicators (KPIs)
• Recruitment completed within approved timelines.
• Staff turnover rate maintained within acceptable limits.
• Employee retention rate improved annually.
• 100% staff performance appraisals completed on schedule.
• Training hours per employee achieved annually.
• Staff productivity improved through HR initiatives.
• Employee satisfaction score above target.
• Zero unresolved disciplinary cases beyond stipulated timelines.
• Full compliance with labour laws and internal HR policies.
• Accurate payroll and personnel records with zero major errors.
• Staff absenteeism reduced through effective engagement.
• HR reports submitted accurately and on time.
Qualifications
• Bachelor's degree in Human Resource Management, Business Administration, Industrial Relations, Psychology, or related field.
• Professional certification is an added advantage (e.g., Chartered Institute of Personnel Management of Nigeria, Society for Human Resource Management, or Chartered Institute of Personnel and Development).
• HR with experience (preferably in financial services or microfinance).
• Sound knowledge of Nigerian Labour Laws and HR best practices.
• Strong leadership, communication, conflict resolution, and interpersonal skills.
• Proficiency in Microsoft Office and HR information systems.
Expected Deliverables
• Annual Human Resource Plan.
• Recruitment and onboarding reports.
• Updated employee handbook and HR policy manual.
• Monthly HR dashboard and workforce reports.
• Performance appraisal reports.
• Staff training calendar and training evaluation reports.
• Employee welfare and engagement programs.
• Succession planning framework.
• Payroll validation and leave management reports.
• Compliance reports on labour regulations.
• Staff disciplinary and grievance resolution reports.
• Organization structure and manpower plan.