We are seeking a proactive and versatile Operations & Marketing Assistant to be the operational backbone of our Nigerian market while amplifying our digital presence. In this dual-capacity role, you will ensure our vehicle logistics run flawlessly while simultaneously engaging our high-end clientele and growing our brand footprint on social media.
Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Internship & Graduate - 8 to 5 Applicant Location: Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
Operations and Logistics Support:
• Fleet & Driver Coordination: Assist in the daily coordination and optimization of high-end vehicle rentals and vetted driver hire operations across Nigeria.
• Logistics Management: Provide hands-on logistics support to ensure seamless vehicle handoffs, timely dispatching, and rigorous quality control for every booking.
Marketing and Customer Success:
• Relationship Management: Build and maintain strong, trust-based relationships with our exclusive network of car owners, renters, and professional chauffeurs.
• Client Satisfaction: Develop and implement proactive strategies to elevate the customer experience, quickly resolving any friction points to ensure five-star satisfaction.
• Social Media Management: Manage, curate, and grow PolarRide’s social media presence across key platforms.