Core Banking Officer

Job Summary • The Core Banking Officer is responsible for the daily monitoring, administration, and control of the core banking system and associated financial transaction processes.
• The role ensures accuracy, reconciliation integrity, system uptime monitoring, and seamless processing of customer and partner transactions across all banking and fintech channels.
Key Responsibilities

• Core Banking System Administration: Monitor and manage daily core banking operations, configuration of accounts, fees, limits, and system updates.
• Transaction Monitoring & Processing: Track real-time transactions, investigate failures, duplicates, and ensure SLA compliance.
• Reconciliation & Settlement: Perform daily reconciliation across ledgers, payment channels, and settlement accounts.
• Customer Issue Resolution: Handle escalated complaints and transaction disputes from Customer Support.
• System Integrity & Controls: Monitor system logs, ensure compliance, and support fraud detection.
• Reporting & Documentation: Prepare operational reports and maintain audit-ready documentation.
• Vendor & Stakeholder Coordination: Liaise with vendors, banks, and partners; support UAT and integrations.
Required Qualifications
• Bachelor’s Degree in Finance, Accounting, Economics, Computer Science, or related field. 2–5 years relevant experience in banking or fintech operations preferred.
Technical Skills:
• Core banking system knowledge (e.g., Finacle, Temenos, Mambu)
• Advanced Excel proficiency
• Understanding of payment systems and settlement cycles
• Basic API/integration knowledge (advantage)
• Strong reconciliation and ledger management skills
Work Arrangement:
• Hybrid model with both remote and on-site requirements. On-site presence required for audits, system reviews, and critical operational activities.