Job Description
The primary goal of this role is to book patients into appointments during the call. Speed and accuracy of booking are more important than handling every question.
Answer call
Greet patient professionally
Offer Wednesday afternoon/evening Durham appointments first
Book appointment while on the call
Collect basic info
Confirm appointment
End call
Answer call
Greet patient professionally
Offer Wednesday afternoon/evening Durham appointments first
Book appointment while on the call
Collect basic info
Confirm appointment
End call
Sponsored
