Job Description
Job Summary
• We are seeking smart, ambitious, and customer-focused graduates to join our Graduate Trainee Program in Business Development & Customer Support.
• The program is designed to equip young professionals with practical experience in customer relationship management, sales support, client engagement, and business growth strategies.
• Successful candidates will receive hands-on training and mentorship while contributing to the organization’s customer acquisition and service excellence goals.
Key Responsibilities
• Assist in identifying and developing new business opportunities.
• Support customer onboarding and relationship management activities.
• Respond to customer inquiries, complaints, and service requests professionally.
• Promote company products and services to prospective clients.
• Maintain accurate customer records and sales reports.
• Follow up on leads and support client retention initiatives.
• Conduct market research and competitor analysis.
• Collaborate with internal teams to ensure excellent customer experience.
• Support daily sales and administrative operations.
• Participate actively in training sessions, meetings, and performance reviews.
Requirements
• Bachelor’s Degree/HND in Business Administration, Marketing, Economics, Mass Communication, or related disciplines.
• 0–2 years of work experience.
• Strong communication and interpersonal skills.
• Good customer service orientation and sales mindset.
• Proficiency in Microsoft Office tools.
• Ability to work in a fast-paced environment.
• Strong problem-solving and negotiation skills.
• Must be eager to learn and grow professionally.
Skills & Competencies:
• Customer Relationship Management
• Business Development Skills
• Communication & Presentation Skills
• Sales & Negotiation Skills
• Team Collaboration
• Time Management
• Attention to Detail
• Adaptability and Willingness to Learn.
• We are seeking smart, ambitious, and customer-focused graduates to join our Graduate Trainee Program in Business Development & Customer Support.
• The program is designed to equip young professionals with practical experience in customer relationship management, sales support, client engagement, and business growth strategies.
• Successful candidates will receive hands-on training and mentorship while contributing to the organization’s customer acquisition and service excellence goals.
Key Responsibilities
• Assist in identifying and developing new business opportunities.
• Support customer onboarding and relationship management activities.
• Respond to customer inquiries, complaints, and service requests professionally.
• Promote company products and services to prospective clients.
• Maintain accurate customer records and sales reports.
• Follow up on leads and support client retention initiatives.
• Conduct market research and competitor analysis.
• Collaborate with internal teams to ensure excellent customer experience.
• Support daily sales and administrative operations.
• Participate actively in training sessions, meetings, and performance reviews.
Requirements
• Bachelor’s Degree/HND in Business Administration, Marketing, Economics, Mass Communication, or related disciplines.
• 0–2 years of work experience.
• Strong communication and interpersonal skills.
• Good customer service orientation and sales mindset.
• Proficiency in Microsoft Office tools.
• Ability to work in a fast-paced environment.
• Strong problem-solving and negotiation skills.
• Must be eager to learn and grow professionally.
Skills & Competencies:
• Customer Relationship Management
• Business Development Skills
• Communication & Presentation Skills
• Sales & Negotiation Skills
• Team Collaboration
• Time Management
• Attention to Detail
• Adaptability and Willingness to Learn.
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