• We are seeking a competent and detail-oriented Operations Officer (Graduate Trainee) to oversee its day-to-day operations.
• The ideal candidate will be responsible for overseeing and improving the day-to-day operational activities of the organization.
• This role ensures that business processes run efficiently, resources are used effectively, and organizational goals are achieved.
• This role requires a highly analytical professional with strong attention to detail and the ability to work independently in a fast-paced environment.
Key Responsibilities
• Monitor daily operations to ensure smooth workflow and efficiency
• Develop, implement, and review operational policies and procedures
• Coordinate with different departments to streamline processes
• Analyze operational performance and prepare reports for management
• Identify areas for improvement and implement corrective actions
• Manage budgets, resources, and inventory where applicable
• Ensure compliance with company policies and regulatory requirements
• Supervise and support operational staff
• Handle customer or client service issues related to operations
• Assist in strategic planning, quality control, and execution of organizational goals
Requirements
• Bachelor’s Degree in Business Administration, Management, or a related field
• Proven experience in operations or administrative roles (1-3 years experience)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Strong Customer service relationship skills
• Analytical thinking and problem-solving skills
• Proficiency in Microsoft Office and/or operations management software
• Ability to work under pressure and meet deadlines
• Candidates must reside in, or able to relocate to Port Harcourt