Job Description
About the Role
We are looking for a highly motivated and client-focused Relationship Manager to join our growing team. The ideal candidate will be responsible for managing and expanding a portfolio of clients, driving business growth, delivering excellent customer service, and ensuring the promotion of the bank’s products and services in line with corporate goals.
Key Responsibilities
• Develop and manage strong relationships with existing and potential clients to drive business growth.
• Identify customer needs and cross-sell a full range of banking products (loans, deposits, digital solutions, investment products, etc.).
• Achieve sales targets for deposits, loans, and other financial services.
• Proactively source new business opportunities through networking, referrals, and market intelligence.
• Ensure timely resolution of customer inquiries and complaints to enhance satisfaction and loyalty.
• Prepare credit proposals, assess risks, and monitor portfolio performance to minimize defaults.
• Stay updated on market trends, competition, and industry developments to provide strategic advice to clients.
• Work closely with branch and product teams to deliver tailored financial solutions.
• Maintain compliance with regulatory requirements, internal policies, and risk management standards.
Qualifications & Requirements
• Bachelor’s degree in Business, Finance, Economics, or related field (Professional certifications like CIBN, CFA, ACCA are an advantage).
• Minimum of 3- 5 years’ experience in relationship management, sales, or business development within the banking/financial services sector.
• Proven track record of meeting or exceeding sales and revenue targets.
• Strong interpersonal and communication skills with ability to build lasting relationships.
• Good knowledge of credit analysis, banking products, and financial markets.
• Excellent negotiation, presentation, and problem-solving skills.
• Customer-oriented, self-driven, and able to thrive under pressure.
What We Offer
• Attractive salary and performance-based incentives.
• Medical and health insurance coverage.
• Career growth opportunities within a leading commercial bank.
• Continuous learning, training, and professional development.
Job Type: Full-time
Work Location: In person
