Job Description
Clinical Hub Ambassador - Balogun Market Clinical Hub Location
Job Description
About mDoc
mDoc is a digital health social enterprise which leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs. We are seeking knowledgeable hub ambassador to join our team. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to be the leading virtual health companion, instilling confidence and empowering people to live healthier and more fulfilled lives. We are partnering with Trove Health to expand our services to members. We are looking for people who are located or close to these areas in Lagos: Ikorodu, Badagry, Ikeja, Lagos(Eko), Epe
The position:
In this position, you will be a part of the team cohort providing direct (virtual and in person)
self-management support services to members via our innovative self-management model. You will be
expected to follow evidence-based guidelines for care while contextualizing to the needs of the members.
The Hub Ambassador will work in person 6 days a week including Saturdays (half day) and will be responsible for members/ individuals and will work in collaboration with other members of a virtual team to help them meet their wellness and health needs. The hub ambassadors work with individuals and navigate them through their care journey at our NudgeHubs while encouraging them to take a lead role in their wellness by providing them with tools and support to make the right kinds
of lifestyle modifications. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
Providing optimal member-centered care and experience is of critical importance to mDoc so we are
looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven such that you are looking constantly at your member needs, responding to them and also looking at population level data and coming up with ideas on how to drive continued engagement and adherence. We are looking for risk-takers with a LOT of initiative who are willing to learn and grow with and add value to a startup company that wants to help people improve their health and wellness. You must be someone who is comfortable with technology, working remotely and supporting your groups of
individuals remotely as well as in person. You must be responsive to their needs and willing to be adaptive.
Key Responsibilities
Hub Management:
● Oversee daily operations of the health hub, ensuring a welcoming and efficient environment. Drive subscription uptake by members.
● Coordinate health education sessions, screenings, and other health-related activities.
● Ensure the hub is stocked with necessary supplies and educational materials.
Community Engagement:
● Build and maintain strong relationships with community members, local leaders, and other
stakeholders.
● Conduct outreach activities to promote hub services and health education programs.
● Collect and address feedback from community members to improve service delivery.
● Healthcare Delivery:
● Provide primary healthcare services, including health assessments, basic treatments, and referrals.
● Educate community members on self-care practices, disease prevention, and healthy lifestyles.
● Assist in the implementation of telehealth services and digital health tools.
Requirements:
● Registered Nurse or Community Health Extension Workers (CHEW) required
● Nursing/midwifery, psychology, counseling, health education, exercise science, nutrition and
dietetics, etc. preferred but not required
● Minimum 3 years of experience working as a registered nurse or CHEW in health promotion, chronic illness
management preferred.
● Excellent verbal and written communication skills
● Ability to actively support, communicate, and teach the unique culture and values of mDoc
● Technology savvy and enthusiastic adopter of work and personal tools. Must be comfortable with
assisting others in using technology
● Passion for improving health care experience, outcomes and costs
● Interest in reviewing and responding to patient and population health data
● Fluency in English required.
● Strong communication and "person-centered" skills
● Must be based in Lagos, ideally in Ikorodu
• Must have your licensure and registration materials for validation or do not apply.
To apply, please send to mdoc_recruiting@mymdoc.com;
● A resume or cv
● A 1-2 paragraph response in your email indicating why this job is compelling to you
Job Type: Full-time
Pay: ₦200,000.00 - ₦300,000.00 per month
Work Location: In person
Job Description
About mDoc
mDoc is a digital health social enterprise which leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs. We are seeking knowledgeable hub ambassador to join our team. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to be the leading virtual health companion, instilling confidence and empowering people to live healthier and more fulfilled lives. We are partnering with Trove Health to expand our services to members. We are looking for people who are located or close to these areas in Lagos: Ikorodu, Badagry, Ikeja, Lagos(Eko), Epe
The position:
In this position, you will be a part of the team cohort providing direct (virtual and in person)
self-management support services to members via our innovative self-management model. You will be
expected to follow evidence-based guidelines for care while contextualizing to the needs of the members.
The Hub Ambassador will work in person 6 days a week including Saturdays (half day) and will be responsible for members/ individuals and will work in collaboration with other members of a virtual team to help them meet their wellness and health needs. The hub ambassadors work with individuals and navigate them through their care journey at our NudgeHubs while encouraging them to take a lead role in their wellness by providing them with tools and support to make the right kinds
of lifestyle modifications. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
Providing optimal member-centered care and experience is of critical importance to mDoc so we are
looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven such that you are looking constantly at your member needs, responding to them and also looking at population level data and coming up with ideas on how to drive continued engagement and adherence. We are looking for risk-takers with a LOT of initiative who are willing to learn and grow with and add value to a startup company that wants to help people improve their health and wellness. You must be someone who is comfortable with technology, working remotely and supporting your groups of
individuals remotely as well as in person. You must be responsive to their needs and willing to be adaptive.
Key Responsibilities
Hub Management:
● Oversee daily operations of the health hub, ensuring a welcoming and efficient environment. Drive subscription uptake by members.
● Coordinate health education sessions, screenings, and other health-related activities.
● Ensure the hub is stocked with necessary supplies and educational materials.
Community Engagement:
● Build and maintain strong relationships with community members, local leaders, and other
stakeholders.
● Conduct outreach activities to promote hub services and health education programs.
● Collect and address feedback from community members to improve service delivery.
● Healthcare Delivery:
● Provide primary healthcare services, including health assessments, basic treatments, and referrals.
● Educate community members on self-care practices, disease prevention, and healthy lifestyles.
● Assist in the implementation of telehealth services and digital health tools.
Requirements:
● Registered Nurse or Community Health Extension Workers (CHEW) required
● Nursing/midwifery, psychology, counseling, health education, exercise science, nutrition and
dietetics, etc. preferred but not required
● Minimum 3 years of experience working as a registered nurse or CHEW in health promotion, chronic illness
management preferred.
● Excellent verbal and written communication skills
● Ability to actively support, communicate, and teach the unique culture and values of mDoc
● Technology savvy and enthusiastic adopter of work and personal tools. Must be comfortable with
assisting others in using technology
● Passion for improving health care experience, outcomes and costs
● Interest in reviewing and responding to patient and population health data
● Fluency in English required.
● Strong communication and "person-centered" skills
● Must be based in Lagos, ideally in Ikorodu
• Must have your licensure and registration materials for validation or do not apply.
To apply, please send to mdoc_recruiting@mymdoc.com;
● A resume or cv
● A 1-2 paragraph response in your email indicating why this job is compelling to you
Job Type: Full-time
Pay: ₦200,000.00 - ₦300,000.00 per month
Work Location: In person
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