Health Advisor

Description



• We are seeking Health advisors who work alongside other medical professionals and service staff within the healthcare field.

• The primary responsibility of your role involves providing support and redirection to services for patients in need of medical care.



Responsibilities



• Using computer software to direct callers

• Assessing patients on-site and through phone calls

• Providing guidance and information to patients

• Signposting patients to appropriate care

• Liaising with medical professionals

• Health Advisory skills

• Computer literacy

• Communication

• First aid

• Customer care

• Prioritisation

• Empathy and understanding.