Job Description
• The General Manager, Technical/Production provides strategic leadership and oversight of all technical and operational activities at the DSR Apapa Refinery.
• The role ensures seamless refinery operations, continuous improvement in productivity and yield, cost-effective resource management, and alignment of operational processes with corporate goals.
• The role drives technological advancement, process optimization, and operational sustainability across the refinery.
Key Duties and Responsibilities
• Develop and implement production and operational strategies aligned with business objectives and approved budgets.
• Lead yield improvement initiatives and enforce cost?reduction measures.
• Oversee refinery operations to ensure compliance with product quality, technical specifications, and safety standards.
• Supervise maintenance, engineering, and technical functions to ensure equipment reliability and plant efficiency.
• Drive the introduction of new technologies, automation, and continuous improvement programs.
• Maintain a cohesive work environment built on teamwork, collaboration, and accountability.
• Manage relationships with stakeholders including regulatory bodies, host communities, vendors, and technical partners.
• Prepare and manage operational budgets, ensuring fiscal discipline and optimal resource utilization.
• Lead refinery modernization programs and process automation initiatives.
• Mentor and develop functional managers, building a strong leadership pipeline for the refinery.
• Ensure strict compliance with HSSE, environmental, and sustainability standards.
Key Performance Areas (KPAs)
• Production Efficiency & Cost Control
• Quality & Safety Compliance
• Technology & Process Innovation
Key Performance Indicators (KPIs)
• Sugar Production Volume per Ton
• Variable and Fixed Cost per Ton
• Product Quality Parameters (Colour, Granule Size)
• Plant Total Productive Maintenance (TPM) Ranking.
Educational Qualifications
• Bachelor’s or Master’s Degree in Engineering, Industrial Technology, or a related technical field.
Work Experience
• Minimum of 20 years of relevant experience, including at least 5 years in a senior management position within a manufacturing or refinery environment.
Skills and Behaviours
• Strong leadership and organizational management skills.
• Excellent analytical, decision?making, and problem?solving capability.
• Superior communication and interpersonal skills.
• Ability to manage multiple priorities and lead cross?functional teams.
• High adaptability and openness to technological innovation.
• Strong commitment to teamwork and continuous process improvement.
Professional Qualifications
• Project Management Professional (PMP) or equivalent certification preferred.
• Membership in a recognized engineering body (e.g., COREN, NSE) is an added advantage.
Years of Experience
• Minimum of 20 years, including 5 years in an executive capacity.
Internal Stakeholder Interaction
• Group Managing Director, Chief Engineers, Finance, Human Resources, Quality Assurance, HSSE, and Supply Chain.
External Stakeholder Interaction
• Equipment vendors, regulatory authorities, technical partners, consultants, and host community representatives.
Level of Authority
• High authority over refinery operations, capital expenditure within approved limits, and strategic decisions related to production, technology, and operational efficiency.
Competency Level Required
• Level 4 – Subject Matter Expert (SME).
Leadership Competencies
• Strategic Thinking, Decision Making, People Management, Change Leadership, Business Acumen.
Technical/Functional Competencies
• Production Planning, Process Optimization, Maintenance Management, Cost Control, HSSE Management, Technology Implementation.
Behavioural Competencies
• Integrity, Accountability, Teamwork, Initiative, Adaptability, Communication.
Core Competencies
• Excellence, Customer Focus, Innovation, Safety Aw