We are seeking a competent HR Generalist with proven outsourcing experience to manage outsourced workforce operations and client accounts. The ideal candidate must have hands-on experience in outsourcing, staff deployment, and client management.
Key Responsibilities
• Manage day-to-day outsourcing operations
• Oversee recruitment, deployment, and supervision of outsourced staff
• Maintain strong client relationships and ensure service delivery standards
• Ensure compliance with labour laws and statutory remittances (PAYE, Pension, NHF, NSITF)
• Monitor payroll accuracy and workforce documentation
• Prepare operational reports and performance updates
Requirements
• Bachelor's Degree in HR, Business Administration, or related field
• 2-4 years' direct outsourcing experience (mandatory)
• Strong knowledge of workforce management and compliance processes
• Good leadership and communication skills
• Ability to manage multiple client accounts effectively