Senior Banking Officer (Assistant Manager)

The Senior Banking Officer is responsible for managing customer relationships, driving business growth, and ensuring efficient banking operations. The role involves supervising junior staff, delivering high-quality financial services, and ensuring compliance with regulatory and internal policies.

Key Responsibilities1. Business Development & Revenue Generation

• Drive deposit mobilization and loan portfolio growth

• Identify and onboard new customers (retail, SME, and corporate)

• Cross-sell banking products (loans, accounts, cards, digital banking)

• Achieve assigned sales and revenue targets

2. Customer Relationship Management

• Manage and grow relationships with existing clients

• Provide financial advisory services to customers

• Resolve customer complaints and ensure high service standards

• Maintain strong customer retention strategies

3. Credit & Risk Management

• Conduct credit analysis and risk assessment for loan applications

• Monitor loan performance and ensure timely repayments

• Ensure compliance with credit policies and regulatory guidelines

• Escalate high-risk exposures appropriately

4. Operations & Compliance

• Ensure adherence to internal controls and banking regulations

• Supervise daily branch or unit operations

• Support audit processes and ensure proper documentation

• Maintain accurate records and reporting

5. Team Leadership & Supervision

• Supervise and mentor junior banking officers and sales staff

• Monitor team performance and productivity

• Provide training and support to enhance team capability

Key Performance Indicators (KPIs)

• Deposit growth and loan portfolio size

• Revenue and profitability targets

• Customer acquisition and retention rates

• Loan repayment performance (NPL ratio)

• Compliance and audit ratings

Qualifications & Requirements

• Bachelor’s Degree in Finance, Banking, Business Administration, or related field

• 4–8 years of experience in banking or financial services

• Professional certifications (e.g., ACIB) are an added advantage

• Strong knowledge of banking operations, credit analysis, and financial products

Skills & Competencies

• Strong sales and negotiation skills

• Financial analysis and credit assessment

• Excellent communication and relationship management

• Leadership and team management ability

• High level of integrity and attention to detail

Pay: ₦500,000.00 - ₦600,000.00 per month
Work Location: In person