Job Description
This a Full Remote job, the offer is available from: Africa
Overview
Our client is a long-established (50+ years), Florida-based mobile swim school that schedules instructors across multiple regions.
We are seeking a highly organized, fast-paced, customer-focused Virtual Assistant to support scheduling, inbound communication, and operational coordination.
This role is not entry-level — the ideal candidate can think quickly, handle pressure, and operate independently without hand-holding.
Key Responsibilities
Scheduling & Coordination (CORE)
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Schedule swim instructors across multiple Florida regions
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Ensure efficient route planning (minimize travel time between lessons)
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Understand territory logistics (Fort Lauderdale, Palm Beach, Orlando, etc.)
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Make quick scheduling decisions in real-time
Customer Communication
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Answer inbound calls professionally
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Respond to parents via phone, SMS, and email
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Maintain a high-level customer service tone at all times
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Handle follow-ups and inquiries promptly
System & Admin Support
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Work within Go High Level (GHL) for:
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Scheduling
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Communication
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Payments tracking
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Use internal app to manage operations
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Send messages, flyers, and updates to clients
Requirements (MUST-HAVES)
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3–4+ years experience in admin, scheduling, or operations
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Strong English communication (spoken + written)
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Comfortable handling phone calls with US clients
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Ability to work fast under pressure (real-time scheduling)
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Highly tech-savvy and quick learner
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Strong organizational + problem-solving skills
Nice-to-Haves
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Familiarity with US geography (especially Florida)
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Experience with Go High Level (GHL)
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Customer service background (bonus if dealing with parents)
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Mature, relatable personality (e.g. can confidently handle “difficult” clients)
Not a Fit If:
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You need constant guidance or training
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You struggle with fast-paced environments
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You have a strong accent that may cause communication friction
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You are junior / entry-level
Growth Opportunity
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High potential to move from Part-Time → Full-Time quickly
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Opportunity to support a growing franchise network
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
This offer from "Assist World" has been enriched by Jobgether.com and got a 77% flex score.