Job Description
Sales Representative / Sales Associate
Location : Life Camp Abuja
SPAR Supermarket
Reports To
Store Supervisor / Store Manager
Job Summary
The Sales Representative is responsible for assisting customers, promoting products, maintaining product displays, and ensuring an excellent shopping experience. The role involves achieving sales targets, handling customer inquiries, and supporting daily store operations while upholding SPAR's standards of customer service and professionalism.
Key Responsibilities
Customer Service
• Welcome and assist customers in a friendly and professional manner.
• Provide accurate information about products, prices, promotions, and store policies.
• Address customer inquiries, complaints, and concerns promptly.
• Guide customers in locating products and making purchase decisions.
Sales and Merchandising
• Promote products and special offers to increase sales.
• Ensure shelves and displays are fully stocked, organized, and visually appealing.
• Monitor product availability and report low stock levels to supervisors.
• Recommend complementary products and upsell where appropriate.
• Assist in implementing promotional campaigns and in-store marketing activities.
Inventory Management
• Receive, arrange, and replenish stock on shelves.
• Check product expiration dates and remove expired or damaged items.
• Participate in stock counts and inventory audits.
• Ensure products are displayed according to company standards.
Cash Handling (where applicable)
• Operate cash registers and process customer transactions accurately.
• Handle cash, POS payments, and receipts responsibly.
• Balance cash drawers at the end of shifts when assigned.
Store Maintenance
• Maintain cleanliness and orderliness within assigned sections.
• Ensure shopping aisles are safe and free from hazards.
• Follow health, safety, and hygiene regulations at all times.
Requirements and Qualifications
• Minimum of SSCE/WAEC, OND, or equivalent qualification.
• Previous experience in retail sales, supermarkets, or customer service is an advantage.
• Good communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced retail environment.
• Basic numeracy and cash-handling skills.
• Ability to work flexible shifts, including weekends and public holidays.
Key Skills
• Customer service excellence
• Sales and product promotion
• Communication and interpersonal skills
• Teamwork and collaboration
• Attention to detail
• Problem-solving abilities
• Time management
Employment Type: Full-Time
Salary: 70K PLUS OVERTIME PAYMENTS AND HOLIDAY STIPENDS
Pay: From ₦70,000.00 per month
Work Location: In person
